Due to their handmade nature all clays will have some variance. Our normal processing time is 3-5 business days (not including weekends or holidays). Custom fabric prints and Personalized name prints are at a 3-4 week processing time. Bow orders can take 10-15 business days currently and team orders longer…please email us for a timeline on bows and team bows if timing is important! Please be aware that there may be times when orders are slightly delayed do to us being in charge of my mother in laws estate and having to deal with different issues and splitting our time between work and her estate. I will do my best to keep this notice updated if there are delays!!! Thank you so much!
ALL CUSTOMS AND DUTIES FEES FOR SHIPMENTS SHIPPED OUT OF THE UNITED STATES ARE THE SOLE RESPONSIBILITY OF THE PURCHASER. WE ARE NOT RESPONSIBLE FOR THESE FEES. IF IT HAS NOT BEEN THE SPECIFIED PROCESSING TIMES FOR YOUR TYPE OF ORDER PLEASE DO NOT CONTACT US AS YOU WILL NOT RECEIVE A REPLY. WE ARE VERY BUSY AND CANNOT ANSWER THOSE TYPES OF EMAILS OR MESSAGES! WE WILL ANSWER EMAILS IF THE CORRECT AMOUNT OF TIME HAS PASSED!